Job Responsibilities:

• The Dispatch Coordinator will be responsible for managing the truck’s flow and production.
• Schedule truck’s work as efficiently as possible in accordance with our clients SLA’s
• Schedule pickups and appointments.
• Maintain Reports daily to track pickups.
• Enter all pertinent information into software applications and AS400.
• Communicate any issues to supervisor/manager in a timely manner.
• Work with a tow truck driver to keep them flowing.
• Work with the admin to help with any units needing to be moved.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Minimum Qualifications:

• High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.

Preferred

• Experience in automotive transportation, logistics, dealership operations, or auto auction environments.
• Familiarity with transportation management systems and vehicle tracking tools.
• Knowledge of vehicle shipping processes and carrier operations.

Competencies

• Customer-focused mindset
• Strong communication and relationship-building skills
• Ability to work independently while collaborating effectively with teams
• Attention to detail and accuracy
• Adaptability and flexibility in changing operational environments
• Problem-solving and decision-making skills
• Sense of urgency and accountability

Working Conditions

• Office-based role with frequent communication via phone, email, and transportation management systems.
• May require occasional work in outdoor lot environments to support operational needs.
• Ability to work in a fast-paced, deadline-driven environment with changing priorities.